People are shoppers, and competition surrounds you! Patient onboarding and the new patient phone call are perhaps the most critical steps in the consumer journey in determining who they know, like, and ultimately will trust their care to. According to Dental Economics, people now call upwards of 5 practices before they decide which to visit and your practice potential is determined by a team too often untrained to excel.
This previously recorded webinar featuring New Patient Group CEO, Brian Wright, focuses on EIGHT critical ways the new patient call and onboarding are costing you millions over the life of your practice. It’s time to start fixing your patient acquisition process to win the mind of the patient and convert at record levels!